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Archive for July, 2010

More than a match for your fence

Tuesday, July 27th, 2010

Wood fence along a drivewayWe recently encountered an out-of-the-ordinary project.  We were called in to install a fence as usual, but the homeowner already had a fence around part of the yard.  Our mission, if we chose to accept it, was to install a new fence that matched the existing one.  Of course we accepted the mission and rose to the challenge.

Wood fence along a back yard.Our customer recently sent us a kind thank-you note along with some pictures.  You can see for yourself the job we did, but at the risk of tooting our own horn, we’d like to share with you some of the customer’s comments:

  • “Not only does the new fence provide the privacy we were seeking, it matches perfectly the existing fence.”
  • “I have not witnessed a smoother or less contentious team of workers and each was more than willing to make adaptations without hesitation in order to accommodate my unique preferences.”
  • “While many options are available in the hand tool market today, the selection of Milwaukee and Makita grade tools for use by installers reveals management’s respect for its employees and a concern for reliability.”

It’s always nice to know your work’s appreciated, and we were very gratified to receive the note.  We enjoyed working with this customer and are happy the homeowner is satisfied. Contact us to learn how we can make you a satisfied customer as well.

Tags: custom fencing, customer satisfaction, fence, fence installation, fencing, MAD Fence, Makita grade tools, Mid-Atlantic Deck & Fence, Milwaukee grade tools, satisfied customer
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7 tips for choosing the right contractor

Friday, July 23rd, 2010
  1. Always check to make sure they are licensed by the Maryland Home Improvement Commission, bonded and insured.
  2. IMPORTANT: Always get a proposal in writing that includes a description of work to be performed. A good proposal should provide you with the linear footage of fencing that is to be installed, a drawing showing the gate locations and each line of fencing to be installed, and a description of materials to be used. It also won’t hurt to ask to see a copy of their contract prior to doing business with them so you clearly understand the terms and conditions of the contract you are about to enter.
  3. Any reputable company should be able to provide you with references of completed projects upon your request.
  4. Make sure they have a place of business and go by that location to inspect the materials to be used prior to installation. NEVER do business with a contractor that is using a P.O. Box as its primary business address.
  5. Any good estimator should be willing to provide you with a cell phone number and e-mail address in the event you need to contact him or her after business hours. There is nothing more frustrating than calling a company and gettting an answering machine during normal business hours, waiting two to three days for a response, if you receive one at all.
  6. Most reputable companies belong to the Better Business Bureau (BBB). Their BBB account should say they are an accredited member.  The BBB also has non accredited member companies it reports on, but there’s less information available on how these companies do business.  Accredited members like Mid-Atlantic Deck and  Fence pay significant annual dues and work hard to maintain their A+ ratings to help consumers make better about who they deal with.
  7. Never put down more than a third of the cost of the home improvement contract you sign as a deposit. This is state law. Make sure you clearly understand the payment agreements of the contract. Always inspect the work prior to making final payment to a contractor to ensure they have completed their contractual obligations.

These are just a few tips to help you when considering a contractor you wish to do business with. Mid-Atlantic Deck and Fence believes in setting our standards higher, by providing you with good honest estimates, excellent service and quality materials.  These things can change the way that most customers feel about contractors. Remember, it’s not always about the money.  It’s about the end result and the way you were treated as a customer from your initial contact all the way to the end of your completed project and your service needs thereafter.

Tags: A+ rating, BBB, Better Business Bureau, choosing a contractor, contracts, deposits, fence, fence installation, fences, fencing, fencing installation, MAD Fence, Mid-Atlantic Deck & Fence Co, terms and conditions
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Materials Available for Your Deck!

Friday, July 23rd, 2010

When you’ve finally made the decision to add a deck to your home, one of the most important aspects of your deck is the material you plan on using to build it.  Here’s a quick overview of the materials out there for you.

1. Cedar Wood

Pros: Durable, attractive, light, and easy to work with, does not decay as quickly as other woods do, and minimum splintering.

Cons: Needs to be properly maintained if you want it to last for a long time.  The wood needs to be coated every year with a sealer in order to maintain its beauty.  Its strength level is fairly weak compared with some other woods.

2. Mahogany

Pros: Rich in color and aesthetically pleasing to the eye.  Minimum splintering. Resists rot and insect damage.

Cons: More expensive than Cedar.  Strength similar to cedar.

3. Cypress Wood

Pros: Resistant to rotting, easy to work with, no two patterns look the same thus unique look. moderately strong type of wood.

Cons: Not as easy to locate as Cedar or Mahogany.

4. Pine Wood

Pros: Lightweight, easy to use, attractive, and easy to paint.  Less expensive  than cedar or redwood due to its availability.  Moderately strong.

Cons: Moderately strong, but can experience dents and scratches more easily than other types of wood.

5. Redwood

Pros: Beautiful red hue, resistant to decay, easy to work with.

Cons: Can be quite expensive and not as strong as Cypress or Pine.  Need to coat with sealer yearly in order to maintain its fantastic look.

6. Exotic Woods

Pros: Can be much stronger and look unique when compared to “regular wood,” can also have special properties such as fire resistant (e.g. Ipe wood)

Cons: Usually comes at a high price (e.g. triple the price of Cedar or double the price of Redwood). They are usually very difficult to work with. Low availability so it needs to be special ordered.

7. Pressure Treated Wood

Pros: minimal rotting and wards off insects due to it being chemically treated.

Cons: rapid discoloration, prone to splitting, could be potentially harmful to the environment, and needs to be seasoned, cleaned and sealed to avoid some of its negative attributes.

8. Composite Lumber

Pros: Not expensive. Widely available.  Quite durable.  Looks realistic.

Cons: Not the same quality as real wood.

9. Synthetic Options

Pros: Durable.  Insects hate it.  Does not fade easily.

Cons: Only available for deck construction and not for things such as railings, furniture, built-in seating, and so on.

10. Concrete

Pros: Maintenance free, inexpensive, readily available.

Cons: Once you built it, you’re pretty much stuck with it.

As always, be sure to check around for various grades of the materials mentioned above and get second opinions if you’re still not sure what you want.  Good luck and prepare to enjoy the wonders of owning a deck!

Tags: deck building, deck building materials, deck materials, pros and cons of deck materials, types of woods for deck
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